Return & Refund Policy.
Effective February 1, 2026
Returns
Because our products are sensitive research compounds, we cannot accept returns once a product has left our facility, except where the product is defective, damaged in transit, or shipped in error.
Claims window
Report any damage, error, or quality concern within 7 days of delivery to support@nebulaaminos.com with your order number and the batch/lot number. We will review against the product's COA and, where warranted, issue a replacement or refund to the original payment method.
Non-qualifying
Buyer's remorse, incorrect product selection, and refused/undeliverable shipments due to an incorrect address provided by the buyer are not eligible for refund.
Processing
Approved refunds are issued within 5–10 business days.
Contact
Nebula Aminos LLC · 113 W Ryker Ln, Midvale UT 84047, USA · 305-877-7739 · support@nebulaaminos.com